'Tis the season for holiday scams.
First Bank clients have reported two types of fraudulent texts recently - some pretending to be USPS and others claiming to be "First Bank". Please review so that you can stay aware and safe.
Scam texts about order or delivery problems
NEVER click on links in texts claiming there are problems with your order or delivery. Scammers pretending to be from the U.S. Postal Service, or other well-known companies try to get people to click on links by sending texts that claim there’s a problem with an order or delivery. Clicking on the link in a scam message can download malware onto your device or lead you to a scam site designed to get your money or personal information.
You should also avoid clicking on links or calling numbers included in unexpected texts or emails. If you’re worried about a purchase, visit the store’s site to check your order’s status. Here are examples of a fraudulent text versus a legitimate one:
| Example of a fraudulent text with clickable link. | Example of a legitimate text, which includes a tracking number. |
|---|---|
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Fraudulent texts from "First Bank"
Fake "First Bank" text messages are a form of smishing where fraudsters use texts to impersonate a financial institution. Please note that legitimate text messages from us will never include a link to click, redirect you to a website, or request that you call to provide your bank account information or card number.
Still have questions?
If you receive a suspicious text, and aren't sure if it's legitimate or not, it is best practice to NOT CLICK. For assistance or if you have questions, please contact us.
