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What is the First Bank routing number?
Call 1-800-290-7893 and follow the prompts for activating your card and establishing a personal identification number (PIN).
If you have questions or need assistance, start a chat with us through Support in My First Bank Mobile App or Online Banking, email Customer-Service@MyFirst.Bank, or call 1-800-538-3979.
You can report your lost or stolen First Bank Debit Card 24-hours a day by calling 1-888-297-3416, option 2.
If you notice unauthorized activity on your debit card, you can turn your card off right away with the Card Management feature in your First Bank Mobile App and Online Banking.
Even if you use Card Management to turn off your debit card, you should still contact us to report the unauthorized activity on your card and obtain a new one.
If you suspect fraud on your account, lock your debit card immediately through Card Management in My First Bank Mobile App or Online Banking to help prevent any additional unauthorized activity. Once your card is locked, select Transaction Dispute within Card Management to submit a claim 24/7. If you need assistance or have questions about the dispute process, our Dispute Center is available Monday through Friday from 8:00 a.m. to 7:00 p.m. at 1-844-918-1417.
Visit our Debit Card Support page for additional debit card assistance and resources.